Last updated: January 4, 2026

Company Name: JINCHAN DIGITAL TECHNOLOGY LTD.

Address: TC-ABO LUMINOUS HOUSE, 300 SOUTH ROW MILTON KEYNES ENGLAND UNITED KINGDOM MK9 2FR

Email: service@mail.ygssqq.com

Thank you for choosing us! We are committed to providing warranty services that comply with local regulations.

I. Warranty Period

All products are covered by a standard 12-month warranty from the date of receipt.

II. Warranty Coverage

Manufacturing defects: Hardware failure, material quality issues, etc.

Performance failure: The product fails to perform the core functions specified in the manual.

Accessory compatibility: Compatibility issues with original accessories under normal use.

III. Warranty Exclusions

Manual damage: Dropping, water damage, unauthorized disassembly, or unofficial modifications.

Consumables: Natural wear and tear of included accessories such as batteries and earphone cases.

Abnormal use: Failure to operate according to the manual or use of incompatible third-party accessories.

Accidental or environmental factors: Lightning strikes, unstable voltage, foreign objects, etc.

IV. Warranty Procedure

Contact Customer Service: Email customer service@mail.ygssqq.com with your order number and problem description. Problem Confirmation: Video/photos of the problem and proof of purchase are required.

Solution: Repair, replacement, or refund will be provided, depending on the situation.

V. Notes

Warranty claims require a valid proof of purchase (order screenshot or invoice).

Products sent for repair must be prepaid by the user and shipped to the after-sales center. Return shipping will be borne by us after repair.

This policy does not affect your statutory rights under applicable law.